Reseller
Switch sales account
Follow the loading of another sales account.
Updated on August 27, 2026
Working in the correct context
Switching changes the active working context; it does not merge or move business data. Wait until loading is complete and verify the displayed account or profile before opening another page. Tabs that were already open may still show information from the previous context and should be refreshed.
The current option cannot be selected again, and unavailable options are not shown. If switching does not finish, do not repeatedly click the action. Refresh once, check which context is active and retry only when the previous request clearly failed. When an expected option is absent, verify your access rights or ask an administrator to check the assignment.
This progress page appears after choosing another sales account; no input is required. Billnado activates it and reloads your context. On success, the reseller portal opens and its customers belong to the selected account.
No customers or administration data are changed. If the context cannot load, the unauthorised page opens. Return to the account list or have the reseller link checked.
During switching
The selected internal account ID becomes the active reseller context and Billnado reloads the user context. The animation needs no input and transfers no customer data. On success, the portal opens with the new account’s customers; verify its name.
Failure
If the account is gone, access withdrawn or context loading fails, unauthorised opens and no customers or settings change. Return to the list or have rights checked.
Questions
There is no cancel on progress; switch again afterward. Customers are never moved—only the viewing context changes.
